Multi-Platform Delivery Printer Guide: Deliveroo, Uber Eats & Just Eat
Most delivery platform printer guides focus on one platform at a time. But the operators who need this information most are running two or three platforms simultaneously, managing tablets and print queues across all of them, and trying to work out whether they need three separate printers or whether one setup can handle everything.
This Deliveroo printer guide answers that question directly for UK restaurants using Deliveroo, Uber Eats, and Just Eat.
The Reality of Multi-Platform Delivery in UK Restaurants
A busy UK restaurant on all three major platforms has three tablets on the pass: a Deliveroo Hub tablet, an Uber Eats Manager tablet, and a Just Eat Hub tablet. Each one pings independently. Each one needs its orders communicated to the kitchen.
Without print configuration, that means someone standing at the pass watching three screens and manually relaying each order. At volume during a Friday service, this person becomes the single point of failure for every delivery order that goes through the kitchen.
There are three solutions, ordered by operational cleanliness:
Option 1: EPOS Integration — One Printer, All Platforms
If your EPOS system integrates with Deliveroo, Uber Eats, and Just Eat, all three platforms feed orders directly into your main system and print through your existing kitchen or receipt printer. One print queue, one format, one workflow.
This is the setup used by properly configured multi-platform operators. Lightspeed Restaurant, Tabology, Slerp, Comtrex, and several others offer delivery platform integrations. If your EPOS supports it, you may not need any additional hardware — check your system settings first.
The Lightspeed restaurant starter kit supports delivery platform integration. The Lightspeed L-series is also stocked at Commandear.
Option 2: Middleware — One Printer, All Platforms (Without EPOS Integration)
Middleware platforms — Deliverect, Flipdish, Otter, Slerp — sit between your delivery platforms and your printer. They consolidate orders from Deliveroo, Uber Eats, and Just Eat into a single print queue, formatting them consistently and routing to one printer.
This is the right solution for operators whose EPOS doesn't integrate natively with delivery platforms, or who want a single consolidated view of all delivery orders regardless of source.
With middleware, any compatible thermal printer works — the printer receives a print job from the middleware just as it would from a POS system. The Star TSP143IV and Epson TM-M30III are both reliable in this configuration. Browse the full printer range.
Option 3: One Printer Per Platform (Direct Tablet Connection)
For operators who don't have EPOS integration and aren't running middleware, the most practical solution is connecting one dedicated printer to each delivery tablet. Three tablets, three printers — each configured for auto-print on its respective platform.
This isn't the most elegant setup, but it works reliably and requires no middleware subscription or EPOS reconfiguration.
The verified options for each platform:
|
Platform |
Verified Printer at Commandear |
|
Deliveroo |
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UberEats |
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Just Eat |
Each is tested for its specific platform — not assumed to be compatible, but verified.
Which Printers Are Compatible With All Three Platforms?
For the direct connection approach, both the Star TSP143IV and Epson TM-M30 series are compatible with all three delivery platform apps via Bluetooth or USB. "Compatible" here means they appear in the in-app printer discovery and can be configured for auto-print.
Star TSP143IV (Bluetooth variant) — Works with Deliveroo Hub, Uber Eats Manager, and Just Eat Hub. Bluetooth connection to each tablet. At 250mm/sec it handles high-volume printing without queuing.
Epson TM-M30II / TM-M30III (Bluetooth) — Also works with all three platforms. The delivery platform-specific Epson variants stocked at Commandear are tested for compatibility with their respective platforms out of the box.
Star TSP143IV (Ethernet) — If your middleware or EPOS routes all three platforms to a single network-connected printer, the Ethernet TSP143 handles it cleanly and can serve multiple sources simultaneously.
Setting Up Auto-Print on Each Platform
Each platform has slightly different settings paths, but the principle is the same:
Deliveroo Hub: Settings → Printing → select printer → enable Auto-print. Full steps: Deliveroo printer guide.
Uber Eats Manager: Settings → Printing → select printer → enable Auto-print new orders. Full steps: UberEats printer guide.
Just Eat Hub: Settings → Printing → select printer → toggle Auto-print on order received. Full steps: Just Eat printer guide.
Universal fix for auto-print failures: Android battery optimisation suspends background apps. For each platform app on each tablet, go to Device Settings → Apps → [App name] → Battery → Unrestricted. This prevents the OS from killing the auto-print trigger between orders.
The Multi-Platform Setup That Actually Works in Practice
Based on real deployment experience, this is the setup that works well for a UK restaurant running all three platforms:
For operators with a compatible EPOS: enable delivery integrations and route everything through the main kitchen printer. Cleanest solution.
For operators without EPOS integration, running moderate delivery volume: Star TSP143IV (Bluetooth) connected to a Deliverect or Flipdish middleware, with a single printer serving all three platforms.
For operators without middleware who want simplicity: one Epson TM-M30 per delivery tablet, each pre-configured for auto-print on its platform. Buy the platform-specific variants from Commandear to avoid configuration headaches.
Frequently Asked Questions
Can one printer handle Deliveroo, Uber Eats, and Just Eat?
Yes — via EPOS integration or middleware. Without either, one printer per tablet is the most reliable solution.
What's the best receipt printer for multiple delivery platforms?
Star TSP143IV (Ethernet) for EPOS/middleware setups. Platform-specific Epson TM-M30 variants for direct tablet connections.
Do I need to buy three printers for three delivery platforms?
Only if you're doing direct tablet connections without middleware. EPOS integration or middleware allows one printer to handle all three.
Why does auto-print stop working after a few days?
Battery optimisation. Set each delivery app to unrestricted battery use in device settings. This is the fix for 80% of auto-print reliability issues.
How much does a complete three-platform delivery printing setup cost?
For three separate tablet printers: approximately £450–£750 for three Epson or Star printers. For a middleware-connected single printer: £180–£240 for the printer, plus middleware subscription cost.
Shop Delivery Platform Printers
Commandear stocks verified receipt printers for Deliveroo, Uber Eats, and Just Eat — all UK-stocked. For a complete restaurant hardware setup, browse the receipt printer collection or contact us.